| Lead Times &
Expedite Fee's...
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With the addition of our NAD-CAP accreditation...
Our policies, procedures, and processes have evolved yet again.
To ensure compliance with our Quality Manual, Florida Finishing routinely collects and analyzes data received from all areas of the
business, including customer requests.
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Florida Finishing recognizes the demand for shorter lead times, with-out sacrificing quality.
Unfortunately, application conditions and coating
parameters are not always conducive to defined lead times. All Lead
Times quoted are projections based on controllable parameters. Regardless, Florida Finishing is faced with the task of meeting
customer requirements.
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Although, our policy on lead time has been 7-10
days...
Expedite options have never clearly been addressed.
Many of our customers have expressed the need for occasional rush and/or
drop-in orders, and in most cases our customers are flexible when faced with a reasonable
premium for an expedited service.
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In consideration of our customer requests for expedited
orders...
Florida Finishing has developed a schedule for expedite fee's (see below). We
believe our expedite fee's are a reasonable premium to shorten lead times at our customer's request. This service will be available to our
valued customers immediately.
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If you are an existing Florida Finishing
Customer...
You will not experience any deviation in the average turn time for your products.
Expedite fee's will only be applied to orders at customers request.
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As always...
Florida Finishing will make every effort to ensure prompt
delivery of products that have “Standard Lead Time” requirements.
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